Terms and Conditions – boss99 Online Gaming Platform

01 Eligibility

boss99 is an online gaming platform exclusively for players based in the Philippines. To register and use any service on boss99, you must meet the following requirements at all times:

• You must be at least 21 years of age.
• You must be physically located in the Philippines at the time of use.
• You must be the legal owner of the payment account used for deposits and withdrawals.
• You must not be excluded, suspended, or self-excluded from the platform.
• You must not be accessing boss99 on behalf of another person.

02 Account Registration

Each player is permitted to hold only one account on boss99. Duplicate accounts are not allowed and may result in suspension of all associated accounts and forfeiture of balances held therein.

When you register, you are required to provide accurate, complete, and current personal information. This includes your legal full name, date of birth, valid contact details, and a Philippine mobile number for OTP verification. You are responsible for keeping your account information up to date.

As part of the account verification process, boss99 may request valid government-issued identification, proof of address, and other KYC (Know Your Customer) documents. These are required to confirm your identity before withdrawals are processed. Failure to complete verification when requested may result in withdrawal holds until the process is finished.

• Your account credentials — username and password — are your responsibility to keep confidential.
• You must notify boss99 support immediately if you suspect unauthorized access to your account.
• boss99 will never ask for your password through any support channel.

03 Deposits & Payments

All transactions on boss99 are conducted in Philippine Peso (PHP / ₱). boss99 accepts deposits via Philippine bank transfer, online banking, mobile banking, and local e-wallets where available. Minimum deposit amounts per method are displayed in the Cashier section of your account at the time of deposit.

Deposits must come from a payment account registered in your own name. Sending funds from accounts belonging to family members, friends, or any third party is not permitted and may result in account restriction until the matter is clarified with the support team.

• boss99 does not accept deposits via credit cards or cryptocurrency as wagering funding methods.
• Always use the reference number provided by the Cashier when completing a bank transfer.
• Crediting times vary by method and are shown in the Cashier. If a deposit has not reflected after the stated window, contact support with your proof of transfer.

04 Withdrawals

Withdrawal requests are processed to the same Philippine bank account or e-wallet used for deposits, or to a verified account registered in your own name. boss99 does not process withdrawals to third-party accounts under any circumstance.

Before your first withdrawal is processed, your KYC verification must be completed. This is a one-time requirement and includes submitting a valid government ID and confirming your identity. Subsequent withdrawals follow the same review process but may be faster once your account is fully verified.

• Withdrawal processing times vary and are displayed in the Cashier section when you submit a request.
• boss99 reserves the right to request additional verification documents for any withdrawal at its discretion.
• Withdrawals on balances that include bonus funds may be subject to additional conditions stated in the relevant promotion terms.

05 Games & Betting

boss99 offers a range of gaming and betting products including live casino tables (Baccarat, Roulette, Blackjack, Dragon Tiger, Sic Bo), sports betting, slots, eBingo, and online poker. All game results are determined by fair and transparent processes — live casino results reflect actual physical dealer actions, and slot results are generated by certified RNG systems.

Once a bet has been placed and confirmed, it cannot be cancelled or modified. All betting results are final once a round concludes. In the case of a technical disconnection during a live casino session, the result of the round stands if a bet was placed before the disconnection.

• Game availability may vary from time to time due to technical maintenance or provider updates.
• Sports betting odds are subject to change before a bet is confirmed. The odds displayed at the time of confirmation apply.
• boss99 reserves the right to void any bet placed in error or under abnormal circumstances.

06 Promotions & Bonuses

boss99 may offer promotions, bonuses, and special incentives to registered players from time to time. The specific terms of each promotion — including eligible games, wagering requirements, expiry periods, and minimum deposit thresholds — are published alongside the relevant promotion and form part of these Terms and Conditions.

Players are responsible for reading and understanding the terms of any promotion before participating. Claiming a bonus on boss99 constitutes acceptance of the applicable promotion terms.

• Promotions are available to eligible accounts only and cannot be transferred between accounts.
• boss99 reserves the right to modify, suspend, or withdraw any promotion at any time with reasonable notice where possible.
• Bonus abuse — including opening multiple accounts to claim the same promotion — will result in account suspension and forfeiture of associated funds.

07 Player Conduct

All players on boss99 are expected to behave in a respectful and lawful manner. The following actions are strictly prohibited and may result in account suspension or permanent ban:

• Using automated software, bots, or any artificial means to gain an unfair advantage in any game or betting activity.
• Colluding with other players to manipulate game outcomes.
• Engaging in fraudulent activity including chargebacks, false KYC documents, or misrepresentation of identity.
• Exploiting technical errors, bugs, or glitches in the platform for personal gain. Any winnings resulting from such exploitation may be voided.
• Harassing, threatening, or abusing support staff or other users on the platform.

08 Responsible Gaming

boss99 is committed to providing a safe and responsible gaming environment. Gaming is entertainment — it carries real financial risk and no outcome is ever guaranteed. Players are encouraged to set personal limits on deposits, session lengths, and total spending before engaging in any gaming activity.

If you feel that gaming is negatively affecting your finances, relationships, or daily responsibilities, we encourage you to take a break or request a self-exclusion through the support team. Boss99 respects and supports player-initiated restrictions.

• Players must be 21 years old or above. This is a hard requirement, not a guideline.
• Never play with money that is needed for essential expenses such as rent, bills, or food.
• Chasing losses is a recognised risk behaviour. If you find yourself doing this, stop and take a break.

For more information on managing your gaming activity, visit the Responsible Gaming page.

09 Privacy & Data

boss99 collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection, use, and storage of your personal information as described in the Privacy Policy, including for KYC verification, transaction processing, fraud prevention, and account communication.

boss99 uses SSL encryption across all platform pages and transactions. OTP verification is used at login and for sensitive account actions to protect your account from unauthorized access.

For details on how your data is handled, please review the Privacy Policy.

10 Limitation of Liability

boss99 provides the platform and its services on an "as available" basis. While we make every effort to maintain platform stability and security, we cannot guarantee uninterrupted access at all times. Scheduled and unscheduled maintenance, technical issues, or third-party disruptions may result in temporary unavailability.

boss99 shall not be liable for any losses arising from circumstances beyond its reasonable control, including but not limited to internet connectivity issues on the player's end, device failures, or force majeure events.

• All gaming and betting outcomes are final once confirmed. boss99 accepts no responsibility for decisions made by players during the course of play.
• Players participate in all games and betting activities entirely at their own risk.

11 Changes to Terms

boss99 reserves the right to update or modify these Terms and Conditions at any time. Significant changes will be communicated to registered players through platform notifications or email where available. Continued use of boss99 following the publication of revised terms constitutes your acceptance of those changes.

Players are encouraged to review this page periodically to stay informed of the current terms governing their use of the platform.

12 Contact

If you have any questions about these Terms and Conditions or about your account on boss99, please contact the support team. Support is available 24 hours a day, 7 days a week.